Privacy Policy

1. Introduction

Infozy Pay (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect merchant and transaction-related information.

2. Information We Collect

• Merchant KYC information (PAN, GST, business documents)
• Contact details (name, email, phone number)
• Transaction and settlement records
• IP address and device metadata
• API usage logs and webhook data

3. Purpose of Data Processing

We use collected information strictly for:

• Merchant onboarding and verification
• Fraud monitoring and risk assessment
• Payment processing and reconciliation
• Settlement and reporting
• Regulatory compliance requirements

4. Payment Data Handling

Infozy Pay does not store card numbers or CVV details. All sensitive payment data is processed securely through PCI-compliant gateway providers such as CCAvenue.

5. Data Security

We implement industry-standard security measures including:

• 256-bit SSL encrypted communication
• JWT-based authentication
• HMAC request validation
• Role-based access controls
• Audit logs for sensitive actions

6. Data Sharing

We may share information with:

• Banking partners and payment gateways
• Regulatory authorities when legally required
• Fraud detection and compliance service providers

We do not sell merchant data to third parties.

7. Data Retention

Transaction and merchant records are retained as required by Indian regulatory and taxation laws. Data may be retained beyond account termination for compliance purposes.

8. Cookies & Tracking

We use cookies for authentication, session management, and security monitoring. Cookies are not used for third-party advertising purposes.

9. User Rights

Merchants may request access, correction, or deletion of personal data subject to regulatory retention requirements. Requests may be submitted via our official contact channels.

10. Cross-Border Data Transfers

Data may be processed on secure cloud infrastructure that complies with industry-standard security frameworks.

11. Policy Updates

We reserve the right to update this Privacy Policy. Any significant changes will be notified through the website.

12. Contact Us

For privacy-related concerns, please contact:

Email: support@infozypay.com